Shipping policy
Shipping Policy – Phoneskin.in
At Phoneskin.in, we aim to deliver your order quickly and safely. Please review our shipping policy for details on processing, delivery, and charges.
Order Processing
- All orders are processed within 1–3 business days after confirmation
- Orders are not processed on Sundays or public holidays
- You will receive an order confirmation and tracking details once your order is shipped
Shipping Time
Estimated delivery timelines:
- Metro cities: 3–5 business days
- Other locations: 4–7 business days
Delivery times may vary depending on your location and courier availability.
Shipping Charges
- We offer free shipping on prepaid orders above a certain value (if applicable)
- A standard shipping fee may apply to smaller orders or Cash on Delivery (COD), if available
Shipping charges will be clearly shown at checkout before payment.
Order Tracking
Once your order is shipped, you will receive:
- A tracking ID
- A tracking link via email or SMS
You can use this to monitor your delivery status in real time.
Delivery Issues
If you face any issues such as:
- Delay in delivery
- Lost package
- Incorrect address
Please contact us at:
📧 phoneskin.in@gmail.com
We will assist you as quickly as possible.
Incorrect Address
- Please ensure your shipping details are accurate at checkout
- We are not responsible for delays or losses due to incorrect or incomplete addresses
Failed Delivery Attempts
- Our courier partners may attempt delivery multiple times
- If the package is undelivered after repeated attempts, it may be returned to us
In such cases, re-shipping charges may apply.
Damaged Package
If your package arrives visibly damaged:
- Do not accept the delivery (if possible), or
- Record an unboxing video and contact us immediately
Important Notes
- Delivery timelines are estimates and not guaranteed
- External factors such as weather, strikes, or logistics issues may cause delays
- Phoneskin.in is not liable for delays caused by courier partners